The rules and conditions governing your use of HelpingHandsUSA
📌 Important: By accessing or using helpinghandsusa.online, you agree to be bound by these Terms of Use. If you do not agree with these terms, please do not use our website or services.
These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and HelpingHandsUSA ("Company," "we," "us," or "our"), the operator of helpinghandsusa.online (the "Website").
By accessing, browsing, or using our Website — including completing our quiz or submitting any form — you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.
If you are using this Website on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
HelpingHandsUSA is a free consumer matching service designed to help U.S. homeowners and renters identify potential energy savings opportunities and connect with licensed window installation professionals in their area.
Our service includes:
✅ Our service is completely free to you. We do not charge homeowners any fees for the matching service. Our platform is funded through commercial relationships with our Partner Contractors, who pay us when we connect them with interested homeowners.
We are not a licensed contractor, window manufacturer, energy company, government agency, or financial institution. We do not install windows, provide financing, or guarantee any specific product, price, or outcome.
To use our Website and services, you must:
By using our service, you represent and warrant that you meet all of the above eligibility requirements. If you do not meet these requirements, you must not access or use our Website.
We reserve the right to refuse service, terminate accounts, or cancel requests at our sole discretion for any reason, including if we believe a user has violated these Terms.
In accordance with the Federal Trade Commission's (FTC) disclosure guidelines, we make the following disclosures:
HelpingHandsUSA maintains commercial relationships with window installation contractors and home improvement service providers ("Partner Contractors"). When you submit your information through our Website, we may share it with one or more Partner Contractors, who compensate us for qualified leads.
Our website may redirect you to third-party websites, offers, or services after you complete our quiz. Some of these redirects may be to affiliate offers — meaning we may receive compensation when you interact with those offers. The inclusion of any affiliate link or offer does not constitute an endorsement of the third party's products, services, or business practices.
Our commercial relationships do not influence the factual information or U.S. Department of Energy statistics presented on our Website. However, you should be aware that our service is commercially motivated and does not constitute independent advice.
⚠️ FTC Disclosure: HelpingHandsUSA receives compensation from Partner Contractors for connecting them with homeowners. This is a commercial lead generation service. The matching service and any estimates provided are subject to the individual terms and conditions of each Partner Contractor.
We make no guarantees regarding:
You agree to use our Website only for lawful purposes and in accordance with these Terms. You agree NOT to:
Violation of these prohibitions may result in immediate termination of your access to our service and may subject you to civil or criminal liability.
Our Website may contain links to third-party websites, including affiliate offers, contractor websites, and external resources. These links are provided for your convenience.
We do not control and are not responsible for the content, privacy practices, or terms of service of any third-party websites. A link to a third-party website does not constitute an endorsement by HelpingHandsUSA. We encourage you to review the privacy policies and terms of any third-party sites you visit.
After completing our quiz, you may be redirected to a third-party affiliate offer or contractor website. Your interactions with those websites are governed by their own terms and privacy policies, not ours.
All content on this Website — including but not limited to the HelpingHandsUSA logo, design, text, graphics, quiz interface, and code — is the property of HelpingHandsUSA or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only. You may not:
THE WEBSITE AND ALL CONTENT, SERVICES, AND MATCHING FUNCTIONS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HELPINGHANDSUSA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HELPINGHANDSUSA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR SERVICES, INCLUDING BUT NOT LIMITED TO:
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF OUR WEBSITE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100.00).
Some jurisdictions do not allow the limitation of liability for consequential damages, so the above limitation may not fully apply in your jurisdiction.
You agree to indemnify, defend, and hold harmless HelpingHandsUSA and its officers, directors, employees, agents, partners, and successors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. To the extent state law applies, the laws of the State of Florida shall govern.
Before initiating any formal dispute, you agree to first contact us at legal@helpinghandsusa.online and attempt to resolve the dispute informally for at least 30 days.
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of our Website that cannot be resolved informally shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding.
YOU AND HELPINGHANDSUSA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Either party may seek injunctive or other equitable relief in a court of competent jurisdiction for any alleged misappropriation of intellectual property or breach of confidentiality obligations.
We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page.
Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically. If you do not agree to the revised Terms, you must stop using our Website.
For questions about these Terms of Use, to report a violation, or for legal inquiries, please contact us:
📧 General: hello@helpinghandsusa.online
📧 Privacy: privacy@helpinghandsusa.online
📧 Legal: legal@helpinghandsusa.online
🌐 Website: helpinghandsusa.online
We aim to respond to all legal inquiries within 5 business days.